Terms & Conditions

This website with URL https://www.dollsindolls.com.au is owned and operated by Dolls In Dolls. By continuing to use this website, you agree to be bound by these Terms and Conditions, which together with our Privacy Policy govern your relationship with Dolls In Dolls.

If you do not agree with these Terms, please do not use this website.

Disclaimer

Images on this website are for illustrative purposes only. Colours may vary depending on your device display and resolution.

Pricing & Payment

All prices are in Australian Dollars (AUD) and include GST where applicable. Prices and product information may change without notice.

We accept the following payment methods:

  • PayPal
  • Afterpay
  • ZipPay
  • Credit/Debit Cards (Visa, Mastercard, American Express via Stripe)
  • Bank Deposit

Orders paid by bank deposit will not be dispatched until funds are cleared.

We reserve the right to cancel orders or correct pricing errors where necessary and provide a full refund if required.

Orders & Dispatch

All products are subject to availability. If an item becomes unavailable, we will offer a refund, store credit, or alternative product.

Orders are usually dispatched within our stated timeframes. Delays caused by couriers or Australia Post are outside our control.

Shipping

Shipping costs and details are outlined on our Shipping page.

Cancellations

Orders can be cancelled before they are packed with no cancellation fee.

Returns & Exchanges

We comply with the Australian Consumer Law.

We are not required to provide a refund for change of mind, however we will offer a refund, replacement, or store credit where a product has a major fault.

If an item is damaged or incorrect, you must contact us within 48 hours of receiving it.

Return shipping costs are the responsibility of the customer unless the item is faulty.

Items must be returned in original condition to be eligible for an exchange or store credit.

Limitation of Liability

We are not responsible for any indirect loss, damage, or delay caused by use of this website or third-party services.

Website Use

This website must only be used for lawful purposes. We reserve the right to update or modify these Terms at any time.

Governing Law

These Terms are governed by the laws of New South Wales, Australia.